The Originals Casino Responsible Gambling

At The Originals we are committed to safe, controlled play. Player safety matters to us, and we want gambling to stay a form of entertainment. We expect all players to be at least 18 years old and to gamble responsibly. If you ever feel your play is becoming a problem, we offer tools and support to help you take a step back.

Our player protection principles

We design our site to protect players and to discourage risky behaviour. We monitor accounts for suspicious activity and will contact players if we identify patterns that suggest harm. We also encourage open communication with our support team so we can respond quickly and help arrange account controls or breaks when needed.

Activity-control tools

Available tools:

- Cooling-off / time-out: a short break from your account with a minimum duration of 24 hours.

- Self-exclusion: choose to lock your account for 1 week, 1 month, 3 months, 6 months or permanently. Once self-excluded, the restriction cannot be reversed until the chosen period ends.

Currently unavailable in-account tools:

- Deposit limit tool, wager limit tool, loss limit tool, session/time limit (reality check), self-assessment test and withdrawal lock are not offered in the account interface at this time. If you need help setting limits or closing an account, contact our support team and we will work with you to find the best solution.

Deposit, loss and time limits

We do not provide on-site daily or monthly deposit limits through the account settings at present. We recommend players set personal budgets before they start and use banking or wallet tools to control spending. If you would like assistance, contact support and we can discuss options such as voluntary self-exclusion or account closure.

Signs of problem gambling

Be mindful of warning signs, including: chasing losses, spending more than planned, neglecting work or family, borrowing money to gamble, hiding activity, feeling anxious or upset about gambling, and repeated unsuccessful attempts to cut back. If you notice these signs in yourself or someone close to you, consider taking immediate action.

Tips to stay in control

- Set a clear budget and stick to it. - Only gamble with money you can afford to lose. - Set a time limit and take regular breaks. - Avoid gambling when stressed or under the influence. - Keep records of your play and review them periodically. - Talk to someone you trust about your concerns.

Getting help and support

If you need to take a break or get additional help, contact our 24/7 live chat or email [email protected]. We can promptly apply time-outs or self-exclusion and provide guidance on next steps. For professional support, please reach out to your local health services or search for gambling support services in your province. If you or someone else is in immediate danger, contact emergency services right away.